Privacy Policy

Last updated: 2026

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1) Introduction

We respect your privacy and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, disclose, and protect your personal information when you visit or purchase from our Squarespace site.

2) Information We Collect

We process the following categories of personal data:

A. Data you provide directly:

  • Contact details (name, email, phone)

  • Billing/shipping address

  • Order details (products purchased)

  • Marketing preferences (if you opt in)

B. Automatically collected data:

  • IP address, device/browser information

  • Site interaction data (pages visited, clicks)

  • Cookies and similar technologies

Squarespace automatically collects technical browsing information as a separate data controller for its services.

3) Lawful Basis for Processing

We process your data lawfully on one or more of these bases under UK GDPR:

  • Performance of a contract (processing orders, fulfilling deliveries)

  • Legal compliance (tax and accounting requirements)

  • Consent (marketing and non-essential cookie tracking)

  • Legitimate interests (improving website performance, security)

4) Purpose of Processing

We use your personal data to:

  • Fulfil and manage your orders

  • Communicate order and delivery updates

  • Provide customer support

  • Send marketing messages only if you have opted in

  • Analyse and improve the website experience

5) Marketing

Marketing communications (e.g., newsletters or promotions) are sent only if you expressly consent. You can withdraw consent at any time by following the unsubscribe link in the message or contacting us.

6) Cookies & Tracking Technologies

We use cookies and similar technologies to enhance site functionality, analyse performance, and provide personalised features. Consent is required before non-essential cookies (e.g., analytics and marketing) are used. Strictly necessary cookies required for site functionality do not require consent.

7) Data Sharing

We may share your personal information with:

  • Squarespace, Inc. (hosting, technical infrastructure)

  • Payment processors and couriers (for order fulfilment)

  • Third-party tools you opt into (e.g., email marketing)

  • Legal or regulatory authorities where required by law

We do not sell or rent your personal data.

8) International Transfers

Your data may be stored or processed outside the UK and EEA. Where this occurs, appropriate safeguards (such as adequacy decisions or Standard Contractual Clauses) will be used to ensure privacy protection.

9) Data Retention

We retain personal information only as long as necessary for the purposes listed here, or as required by law (e.g., tax or accounting regulations).

10) Your Rights (UK GDPR)

You have rights including:

  • Access your data

  • Correct inaccurate data

  • Request erasure

  • Restrict or object to processing

  • Withdraw consent

  • Data portability

To exercise any rights, contact us at unibrowcreativelab@gmail.com.

11) Children’s Privacy

Our services are not directed at children under 16, and we do not knowingly collect data from minors.

12) Changes to This Policy

We may update this policy to reflect changes in legal requirements or our practices. The revised version will be published with an updated date.